Last updated: November 2024
Welcome to MS Buddy. This document explains how we protect your privacy and the terms for using our app. By using MS Buddy, you agree to these terms and privacy practices. If you don't agree with them, please do not use the app.
MS Buddy is a wellness tracking tool only and is NOT a medical device or diagnostic tool. The app cannot:
If you are experiencing a medical emergency or severe symptoms, immediately:
You retain ownership of all personal data you input into the App. We process this data solely as permitted by this Agreement and applicable law. You grant us a limited license to use your data for the express purpose of providing and improving the App's services.
How We Protect Your Data We use industry-standard security measures to protect your information, including: - End-to-end encryption for all health data - Secure data storage on protected servers - Regular security audits and updates - Strict access controls for our team However, no online service is 100% secure. While we take strong measures to protect your data, we cannot guarantee absolute security.
In the event of a data breach affecting your personal information, we will:
You have the right to:
We will:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE APP, WITH THE DELAY OR INABILITY TO USE THE APP, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE APP, OR OTHERWISE ARISING OUT OF THE USE OF THE APP, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE APP, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTY THAT:
By downloading, accessing, or using MS Buddy, you agree to be bound by this Agreement. If you do not agree to these terms, you must not access or use the App.
MS Buddy is designed for use by individuals who are 18 years or older. By accessing or using the app, you confirm that you meet this age requirement.
Not for Minors: MS Buddy is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from minors. If you are under 18, please do not use the app or provide any personal information.
Parental Responsibility: If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at support@MyMSBuddy.com so we can promptly delete the data.
Account Security: You are responsible for maintaining the confidentiality of your account information and password.
Accurate Information: You agree to provide accurate and complete information when creating an account.
You agree not to:
All content, features, and functionality (including but not limited to text, graphics, logos, and software) are the exclusive property of MS Buddy and are protected by copyright, trademark, and other intellectual property laws.
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
We reserve the right to terminate or suspend your access to the App, without prior notice or liability, for any reason whatsoever, including breach of this Agreement.
Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the App signifies your acceptance of the updated Terms.
This Agreement constitutes the entire agreement between you and MS Buddy regarding the App and supersedes all prior agreements.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
You agree to indemnify, defend, and hold harmless MS Buddy, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of the App, your violation of this Agreement, or your violation
Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using MS Buddy, you agree to the collection and use of information in accordance with this policy.
Account Information: When you create an account, we collect personal information such as your name and email address. This information is used to personalize your experience, manage your account, and communicate with you regarding app updates or support inquiries.
User-Entered Data: We collect health-related information that you choose to log within the app, including symptoms, triggers, activities, and journal entries.
Apple HealthKit Data:Apple HealthKit Integration- We only access HealthKit data you specifically approve - Your HealthKit data stays on your device or in encrypted storage - We never share HealthKit data with third parties - You can revoke HealthKit access anytime in your iPhone settings
Usage Information: We may collect information about how you access and use the app, including device type, operating system, app features used, and timestamps.
Cookies and Similar Technologies: We may use cookies or similar technologies to enhance user experience, such as retaining user preferences.
Secure Storage Providers: We use third-party cloud services like MongoDB for secure data storage. All data is encrypted in transit and at rest.
Analytics Tools: Third-party analytics services may be used to collect anonymized usage data to help us improve app functionality and user experience. No sensitive health data is shared with these services.
Government and Legal Requests: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Brokers and Advertisers: We do not sell, trade, or rent your personal information to third parties. HealthKit data is never shared with advertisers or data brokers.
MS Buddy is committed to safeguarding your health and biometric data. This section outlines how we handle sensitive information, including data collected through HealthKit and authentication mechanisms like Face ID or Touch ID.
MS Buddy integrates with Apple HealthKit to provide enhanced wellness tracking. We handle HealthKit data as follows:
MS Buddy supports biometric authentication methods such as Face ID and Touch ID to enhance security. Key points include:
MS Buddy employs industry-standard security measures to protect your personal and health data, including:
While we strive to provide robust security, no online service can guarantee absolute protection. We encourage users to take appropriate precautions, such as using strong passwords and enabling two-factor authentication when available.
Encryption: All personal and health data are encrypted during transmission and while at rest.
Access Controls: We implement strict access controls to ensure that only authorized personnel can access sensitive information.
App Permissions: MS Buddy may request access to your HealthKit data, local notifications, and camera. You have full control over these permissions and can modify them at any time via your device settings.
Editing and Deletion: You can view, edit, or delete your personal and health data within the app settings.
Account Deletion: To delete your account and all associated data, please contact us at support@MyMSBuddy.com.
Local Notifications: MS Buddy provides customizable local notifications for reminders about medications, appointments, or other health-related activities.
User Control: You can manage notification preferences within the app settings or through your device's notification settings.
Performance Analytics: We collect anonymized usage data to understand how users interact with MS Buddy, helping us improve app functionality.
Data Exclusion: No sensitive health or personal data is included in analytics.
Links: MS Buddy may contain links to external websites like MyMSBuddy.com. We are not responsible for the privacy practices of these websites.
Recommendation: We encourage you to review the privacy policies of any external sites you visit.
Functionality: The app utilizes third-party plugins for features such as secure data storage, biometric login, and local notifications.
Data Handling: These plugins are used strictly within their intended functionalities and handle data responsibly in accordance with their own privacy policies.
Your Rights: You have the right to access, correct, or delete your personal data.
How to Exercise: To exercise these rights, please contact us at support@MyMSBuddy.com.
Communications: You may opt out of receiving promotional communications by following the unsubscribe instructions provided in the emails.
Data Collection: You can limit data collection by adjusting app permissions in your device settings.
Support: For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@MyMSBuddy.com
Updates: We may update our Privacy Policy from time to time.
Notification: Any significant changes will be communicated to you via in-app notifications or email at least 30 days before they take effect.
Continued Use: Your continued use of MS Buddy after any modifications indicates your acceptance of the updated policy.
Data Processing Locations: Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
Your Consent: By using MS Buddy, you consent to this transfer, processing, and storage of your information.
Legal Obligations: We comply with all applicable laws and regulations, including data protection and privacy laws.
Regulatory Authorities: Users have the right to lodge a complaint with a data protection authority if they believe their rights have been violated.
Thank you for choosing MS Buddy to assist you in your wellness journey. We are committed to protecting your privacy and providing a secure, user-friendly experience.